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Better Business Bureau
Better Business Bureau
2217 E. 9th Str.
Cleveland,OH 44115
Phone: 216-241-7678
Fax: 216-861-6365
David Weiss, President

Services Offered

Other Program Types
Pre-purchase information to foster informed buying and giving decisions; dispute resolution including mediation and arbitration; promotion of truth in advertising through review of local ads; general consumer educational tips on hundreds of topics.

Methods of Offering Services

Other Delivery Types
By Phone or Online

Target Audiences

Other Target Audiences
Consumers and business owners

Areas Served

Cuyahoga, Lorain, Lake, Geauga, and Ashtabula Counties

Program Description

The BBB promotes ethical business practices by providing these services:
* Issues reliability reports on companies located in the United States and Canada.
* Monitors advertising and seeks online and offline corrections where appropriate.
* Mediates and arbitrates buyer-seller disputes.
* Reports on charitable and soliciting organizations.
* Issues alerts about schemes and frauds that attempt to victimize consumers and businesses.
* Works closely with law enforcement and regulatory agencies to deal with businesses not responding to self-regulation.
* Promotes intelligent buying through consumer and business education.

Call Toll Free at 1-800-233-0361

Programs and Fees

Materials and Publications

Tips brochures online and by mail.

Mission and/or Goals

The Better Business Bureau is a public service organization that advocates ethical, responsible conduct in the marketplace. Through the support of business members sharing its goals and standards, the BBB offers programs which promote informed buying and giving decisions, truthful advertising and selling practices, and the resolution of marketplace disputes
©2004 The Northern and Central Ohio Partnership for Financial Education ~ Technical Questions? ~ Content Questions?